All doors, especially ones with artificial finishes, paint or wood stains are naturally prone to wear and tear. We recommend that your doors be regularly inspected for any paint, stain or sealer breakdown. Special attention should be given to paint or stain breakdown around glass openings and joints.
If you notice that there are any visible wear and tear, we recommend that refinishing be carried out. Usually, natural wear and tear will occur after several continuous years of use and depending on the volume of usage.
We offer refinishing and/or revarnishing services too. Please contact us for further information.
Doors should never get wet – excessive exposure to moisture will warp and damage wooden doors. It is strongly advised that you avoid getting your doors soaked or wet, even after staining or sealing.
Wipe your doors down only with a damp cloth. Never use harsh chemicals or detergents on your doors.
Never hose your front door down.
When cleaning doors with stainless steel inlays/inserts, gently wipe down the surfaces with a damp cloth and thoroughly dry with a soft cloth. Any discolouration or corrosion should be removed as soon as possible to avoid permanent staining and pitting of the surface. The discolouration should always be removed with a good quality stainless steel cleaner and always follow the manufacturer’s instructions.
All timber veneers can display significant natural variations in colour, grain patterns and textures. These variations are part of the natural beauty of timber; they are not considered defects.
In door manufacturing, a show through is when the internal construction of the door has left a slight impression on the “skin” of the door. This only happens on doors with a “skin thickness” of around 3mm. Normally, a show through is only seen at certain angles or when high-gloss paints are used. Show through of components is not considered a defect.
Warping or bowing refers to the cupping or twisting of timber. When it comes to doors, it refers to the distortion within the door itself and not its relationship to jambs or the frame in which it is hung.
It is generally not considered a defect for a door measuring 2,150mm high to have a warp or bow up to 4mm. In addition, it is not considered a defect for doors measuring between 2,150mm and 2,400mm high to have a warp or bow up to 6mm. Doors which exceed a height of 2,438mm or a width of 1,219mm are not covered by our warranty and are not guaranteed against warping or bowing.
You can determine cupping by applying a straight edge to the concave face of the door, or twist by placing the door face against a true plane surface.
Warping or bowing can be caused by a number of factors, such as adverse moisture conditions. The usage of dark or multiple colours (paint or stain) can also cause the door to warp.
Maicador does not accept responsibility of warping or bowing when the moisture content of the timber falls below 10% or exceeds 15%.
Prompt advice should be sought if excessive warping or bowing occurs to assist in overcoming difficulty.
It is the responsibility of the home or business owner to ensure that the advice outlined here has been adhered to. Failure to follow these instructions will void the warranty.